Return Policy
*Van Gogh Limited Edition styles are eligible for exchange only
Should you need to exchange your order, please retain packaging and reach out to our customer service team directly for assistance.
Email: support@buttercloth.com | Phone: 800-203-2650
Free Gift with Purchase
*Complimentary items cannot be returned for refund/credit value.
**If your return falls below the qualifying amount, you will be required to return complimentary gift. If the gift is not returned, the full retail value of the gift will be deducted from your refund.
*What is not eligible for return or exchange?
- Items worn, used, washed, damaged
- Items with the hang tag cut or removed
- Items marked “Final Sale”
- Underwear / Socks
- Gift Boxes
HOW TO RETURN OR EXCHANGE
Returns are now easier than ever! US based customers can submit a return HERE.
Buttercloth accepts returns or exchanges within 30 days, of unworn, unused (try-on is OK), unwashed, undamaged, or defective merchandise.* Returns / Exchanges must include all packaging components and the original hang tag attached to the garment.
*If you receive a damaged or defective item, please contact our team at support@buttercloth.com for assistance. We’ll make it right!
Didn't find your answer?
For additional questions or concerns, don't hesitate to contact us at support@buttercloth.com